Customer Service Specialist

2 weeks ago


Minneapolis, Minnesota, United States Extra Space Storage Full time

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Retail Sales Associate with Extra Space Storage, you'll have the opportunity to work with a diverse team and contribute to an excellent company culture.

Key Responsibilities

We're looking for highly motivated individuals who can provide top-notch customer service, meet sales goals, and maintain facilities. Your duties will include:

  • Guiding new customers through rental processes and agreements
  • Maintaining facilities, including sweeping, mopping, and changing light bulbs
  • Working independently on daily tasks and cooperating with team members
  • Running errands for the facility and traveling to other store locations
Requirements

To be successful in this role, you'll need:

  • 1+ year of customer-facing employment experience
  • Strong computer skills
  • A current, valid driver's license with access to a reliable personal vehicle (except in NYC)
  • A high school diploma or GED equivalent
Benefits

As a valued member of our team, you'll enjoy:

  • A competitive starting pay rate of $18.00-$19.00 per hour
  • A monthly bonus opportunity
  • Paid Time Off accrued throughout the year, increasing with years of service
  • A generous 401(k) match with Traditional and/or ROTH choices
  • Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution
  • The EXTRA Healthy Wellness Program with rewards towards your medical premium
  • BenefitHub discounts on apparel, auto, electronics, entertainment, pets, travel, and more

We offer a work/life balance that allows you to work 5 days a week and be off work by 6pm. Our outstanding company culture provides growth opportunities throughout the U.S. If you're looking for a dynamic and rewarding career, apply today



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