Restaurant Operations Manager

2 weeks ago


Kutztown, Pennsylvania, United States Dunkin' Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at Westside Donut Ventures, a Dunkin' Donuts franchisee. As a key member of our management team, you will be responsible for directing the overall operation of the restaurant, ensuring exceptional guest service, and driving sales and profitability.

Key Responsibilities
  • Leadership and Team Management: Foster a positive working environment by training, communicating, and building relationships with team members.
  • Operational Excellence: Oversee the day-to-day operations of the restaurant, ensuring efficient execution of business plans and maintaining high standards of quality and service.
  • Customer Service: Provide exceptional customer service, ensuring a positive experience for our guests.
  • Financial Management: Manage the financial performance of the store, including sales, profitability, and inventory control.
Requirements
  • Experience: Previous managerial experience preferred, but not required. Previous fast food/quick service restaurant experience is essential.
  • Skills: Strong leadership, communication, and problem-solving skills. Ability to work well under pressure and multitask.
  • Education: High school diploma or equivalent required.
What We Offer
  • Competitive Wages: Competitive hourly wages and opportunities for growth and advancement.
  • Benefits: Comprehensive benefits package, including health insurance, paid time off, and retirement plan.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a challenging role in a dynamic environment, please submit your application.



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