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Warehouse Operations Manager
2 months ago
About the Role
The Warehouse Operations Manager will lead the distribution center team to achieve operational excellence, ensuring efficient and effective warehouse operations. This role is responsible for planning, directing, and coordinating all warehouse policies and procedures to maximize profits.
Key Responsibilities
- Lead site management and personnel to ensure compliance with operating systems, corporate policies, and site standard operating procedures.
- Develop and implement long-term planning and strategic initiatives to ensure continued success and satisfactory relationships with customers.
- Responsible for site metrics associated with Key Performance Indicators (KPIs), Business Improvement Plans, Efficiency Programs, and Profit and Loss (P&L) indices.
- Ensure communication and feedback for site and customer relations, including management review.
- Provide coaching and mentoring to site management and personnel to ensure sustainability of the business and facility.
- Responsible for supporting a healthy and effective Lean Culture, participating in and leading 5S, Gemba walks, A3s, Kaizen events, Employee Suggestion Boards, etc.
- Analyze operations on a continuing basis to make necessary improvements to ensure cross-functional operating efficiencies in the warehouse.
- Build a strong relationship with the customer, understanding their strategic goals and translating those to site-specific goals.
Requirements
- Bachelor's degree in Logistics or Business field or related required.
- Minimum of 7 years of progressive experience within a distribution center and/or warehouse or related required.
- Prior experience leading a team of salary and hourly associates with a strong ability to build strong, positive rapport with associates in a team environment.
- Experience with labor/workforce management systems (i.e. SAP, Red Prairie, High Jump, etc.) highly desired.
- Six Sigma Black Belt or Green Belt preferred but not required.
- Ability to work effectively in a multi-tasking environment; demonstrated ability to work effectively under stress and pressure.
