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Client Relations Specialist

2 months ago

Lemont, Illinois, United States Adam Webber - State Farm Agent Full time
Benefits:
  • 401(k) matching
  • Health insurance
  • Paid time off
  • Training & development
ROLE DESCRIPTION:

As a Client Relations Specialist with Adam Webber - State Farm Agent, you will create exceptional experiences for clients that contribute to the success of our insurance agency. Your keen attention to detail, strong customer service abilities, and genuine desire to assist others make you an excellent candidate for this role. You will be tasked with addressing customer inquiries, collaborating with fellow team members, and proactively identifying the needs of the community members you serve.

We are eager to connect with individuals who embody the customer-centric and empathetic qualities we seek in our team. We foresee opportunities for internal advancement for those who are particularly driven and possess a sales-oriented mindset.

RESPONSIBILITIES:
  • Build and maintain customer relationships, following up as necessary.
  • Deliver prompt, accurate, and friendly service, addressing inquiries related to insurance options, eligibility, policy modifications, claims, and billing.
  • Utilize a customer-focused approach to educate clients about their insurance choices.
  • Employ effective communication skills to meet customer needs while fostering business growth.
  • Consistently strive to ensure customers are well-protected.
QUALIFICATIONS:
  • Strong commitment to customer service.
  • Able to connect with customers, address their inquiries, and anticipate their needs.
  • Excellent communication skills for assisting clients and collaborating with team members.
  • Proactive in identifying and resolving issues.
BENEFITS:
  • Competitive salary with commission opportunities for policy upgrades and new business.
  • Potential for growth and advancement within our office.
  • Paid time off, including vacation and personal/sick days.
  • Health insurance benefits.
  • 401(k) matching program.
  • Part of a well-established and expanding agency.
Compensation: $37, $40,500.00 per year

About Our Agency
  • Our mission is to assist individuals in managing everyday risks, recovering from unexpected events, and achieving their aspirations.
  • We provide support for various insurance and financial service needs, including Auto, Home, Life, Retirement Planning, Business, College Planning, and Renters Insurance.
  • We take pride in our experienced team, dedicated to mentoring and preparing individuals for successful careers.
We look forward to speaking with you

State Farm agents operate as independent contractors who hire their own employees. The employees of State Farm agents are not employees of State Farm. Agents are responsible for all employment decisions regarding their staff.