Infrastructure Systems Specialist
2 weeks ago
We are seeking a highly skilled Infrastructure Analyst / Sr. Infrastructure Analyst to join our global IT team at Komatsu. This role will be based at our offices in Milwaukee, WI or Chicago, IL (Near O'Hare) and will focus on Exchange Online administration.
Key Responsibilities- Collaborate with cross-functional teams to assess and analyze current infrastructure needs and develop comprehensive plans for improvements and upgrades.
- Evaluate emerging technologies and make recommendations for the adoption of new infrastructure components that align with business goals.
- Provide technical support to business stakeholders and other IT teams, resolving infrastructure/Exchange-related issues promptly.
- Document troubleshooting procedures and maintain an up-to-date knowledge base.
- Administer and maintain Exchange Online and on-premises Exchange Server environments.
- Configure and monitor SMTP email systems to ensure reliable email delivery.
- Perform regular system maintenance, updates, and patches to ensure the stability and security of email services.
- Implement security best practices and policies to protect the organization's infrastructure and data.
- Conduct regular security assessments, vulnerability scans, and patch management.
- Ensure compliance with industry standards and regulations relevant to IT infrastructure.
- Collaborate with multiple, cross-functional global teams to complete multiple high-profile IT projects.
- Bachelor of Science degree in Computer Science, or Engineering, or comparable technical field experience.
- Ability to demonstrate strong logical problem-solving and ability to independently execute on technical tasks.
- 3+ years of proven experience as an Exchange Online Admin or in a similar role.
- Proven proficiency in scripting and automation skills (e.g. PowerShell).
- Relevant certifications (e.g., Microsoft Certified: Messaging Administrator Associate) are a plus.
- Experience with Office 365 administration.
- Strong troubleshooting, project management, and communication skills.
- Ability to react quickly and communicate efficiently in a crisis situation.
- Ability to work a flexible schedule (on-call, emergency support, after hours maintenance, etc.).
- PowerShell, Office 365 and Azure AD admin experience.
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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