IT Infrastructure Specialist

4 weeks ago


Milwaukee, Wisconsin, United States Holmes Murphy & Associates Full time
Job Summary

We are seeking a highly skilled IT Infrastructure Specialist to join our team at Holmes Murphy & Associates. As a key member of our Information Technology team, you will be responsible for maintaining and supporting our technical infrastructure, hardware, and system software components.

Key Responsibilities:

  • Configuring, optimizing, and monitoring operating system software and servers
  • Providing end-user support via email, phone, and IM for issues escalated from the Tech Support team
  • Rebooting servers to apply security patches and reviewing security audit scans
  • Administering phone and fax systems, including adding/editing/removing users, extensions, and call routes
  • Working with Systems Engineers to update commonly used applications and creating/editing scripts to automate tasks
  • Administering Active Directory by adding/editing/removing service accounts, admin accounts, and security groups
  • Assisting with writing policies, procedures, and technical documentation
  • Assisting with testing, configuring, and deploying software packages

Requirements:

  • Bachelor's degree in computer science or equivalent experience
  • One to three years' experience working with a wide variety of types hardware and software systems used by the company
  • Detail-orientated
  • In-depth knowledge of networking hardware and software
  • Performs work under general supervision
  • Handles moderately complex issues and problems and refers more complex issues to higher-level staff
  • Possesses solid working knowledge of subject matter
  • May provide leadership, coaching, and/or mentoring to a subordinate group
  • Technical expertise
  • Management skills
  • Problem-solving skills
  • Ability to work daily and extended hours as necessary
  • Must be knowledgeable of and comply with HMA's Client Privacy Policy, HIPAA regulations and E&O procedures and policies

Benefits:

  • Paid Parental Leave and supportive New Parent Benefits
  • Company paid continuing Education & Tuition Reimbursement
  • 401k Profit Sharing
  • Generous time off practices in addition to paid holidays
  • Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you
  • DE&I programs
  • Consistent merit increase and promotion opportunities
  • Discretionary bonus opportunity

Holmes Murphy & Associates is an Equal Opportunity Employer.



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