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Office Manager

2 months ago

Jacksonville, Florida, United States Harbour Dental Care Full time
Job Overview

We are seeking a highly skilled and experienced Office Manager to join our team at Harbour Dental Care. As a key member of our leadership team, you will be responsible for leading the practice operations, KPIs, provider relationships, and financial goals of the practice.

Key Responsibilities:

  • Support and deliver the Harbour Dental Care vision and core values, encouraging and fostering our team culture and mission.
  • Lead the practice operations, KPIs, provider relationships, and financial goals of the practice through the development of a high-performance practice team.
  • Use company resources and tools to support the providers in the practice, grow the revenue, manage provider hours, and deliver the budget/plan financial outcome.
  • Execute company initiatives on desired timeline and complete all reporting required by the company.
  • Interact with company leadership to grow, support, and direct the business.
  • Provide high-level customer service to patients and ensure the premier Harbour Dental Care patient experience.
  • Provide continual guidance and coaching for the team by focusing on personal and professional growth and improvement.
  • Participate in all meetings, calls, and huddles.
  • Manage OSHA binder and emergency/safety protocols.
  • Up to 25% travel involved with this position to cover other offices as needed.

Requirements:

  • Prefer 5+ years of relevant dental experience working in treatment plans and financing options.
  • Experienced in dental terminology and confident with current dental billing and coding guidelines.
  • Excellent interpersonal skills, verbal and written communication skills.
  • Well-developed analytical and problem-solving abilities.
  • High degree of initiative and accountability. A self-starter with the ability to accept direction, yet work independently.
  • Proven organizational skills, able to engage in a variety of tasks simultaneously and produce high-quality results while meeting deadlines.
  • Possess critical thinking, logic, and reasoning skills.

We take care of our team and offer a competitive compensation package, including a salary range of $26-29/HR.

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