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Customer Service Yard Associate
2 months ago
**Job Summary**
At Buildwithbmc, we are seeking a highly skilled and detail-oriented Customer Service Yard Associate to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences, ensuring accurate order fulfillment, and maintaining a safe and efficient work environment.
**Key Responsibilities:**
- Provide sales assistance to customers on orders and returns, ensuring accurate and timely resolution of issues.
- Successfully complete company-provided forklift operator training program and maintain authorization through safe operation and following of procedures.
- Operate forklift to load and unload trucks and rail cars as directed by supervisor, ensuring safe and efficient handling of merchandise.
- Assist truck drivers in loading and unloading merchandise, ensuring it is safely and properly handled to prevent damage.
- Ensure accurate and timely completion of necessary reports, including checks on orders filled, material received, and forklift inspections.
- Maintain a clean and organized work area, adhering to safety protocols and procedures.
- Perform duties in a safe manner, observing safe procedures while constantly alert to any unsafe working conditions.
**Requirements:**
- High school diploma or general equivalency degree (GED).
- Ability to operate a forklift with hand and foot controls.
- Ability to do basic math, read instructions, and complete forms.
- Effective communication and interpersonal skills, with ability to work with customers, associates, and supervisors.
- Knowledge and ability to use safe lifting techniques.
- Ability to lift up to, and including, 100 lbs. on a repetitive basis.
**Preferred Qualifications:**
- Minimum 3 months experience in building materials industry.