Insurance Customer Service Representative
4 hours ago
We are seeking a dedicated and customer-focused individual who is eager to grow with our team. If you are a strong communicator with a passion for delivering exceptional customer service, we encourage you to apply.
Key Responsibilities
- Establish and maintain strong customer relationships through prompt, accurate, and friendly service.
- Provide expert guidance on insurance options, answering customer inquiries and addressing their needs in a timely and professional manner.
- Use a customer-centric approach to educate customers about insurance products and services, identifying opportunities to meet their needs and exceed their expectations.
- Collaborate with other team members to ensure seamless communication and efficient service delivery.
- Continuously strive to ensure customers are thoroughly protected and satisfied with their insurance experience.
Requirements
- Dedication to delivering exceptional customer service.
- Excellent communication and interpersonal skills to effectively relate to customers and team members.
- Ability to work proactively in problem-solving and identify opportunities to improve customer experiences.
Benefits
- Competitive salary and commission structure for coverage upgrades, add-ons, and new policy sales.
- Opportunities for growth and advancement within our office.
- Paid time off and vacation days.
- Health insurance benefits.
- 401(k) matching benefit.
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