Clinical Care Guide RN
1 month ago
Prosano Health Solutions, in partnership with Blue Cross Blue Shield of Arizona, is revolutionizing healthcare with its Advanced Primary Care model. Our mission is to deliver affordable, convenient, and personalized care to the communities we serve. We strive to provide a signature patient experience that sets the standard for healthcare delivery in our state.
Our Vision:
We envision a future where healthcare is accessible, equitable, and of the highest quality. Our team is dedicated to achieving this vision by providing exceptional care, fostering strong relationships with patients and healthcare providers, and promoting health equity in every market we serve.
Key Responsibilities:
The Clinical Care Guide RN will play a critical role in our care team, supporting members with real-time consultation, education, and scheduling of specialist and diagnostic referral appointments. This role requires excellent interpersonal skills, a customer service orientation, and the ability to maintain confidentiality at all times. The ideal candidate will be a highly collaborative and empathetic problem-solver with a strong commitment to delivering exceptional patient care.
Requirements:
To be successful in this role, you will need:
- Excellent interpersonal skills to include maintaining courteous, friendly, and effective communications with patients, team members, and external parties
- Current active unrestricted state license to practice as a Registered Nurse
- BLS certification within 30 days of hire
- Electronic Medicare Records experience
- Customer service orientation and experience
- Strong communication skills across multiple modalities
- Highly collaborative
- Empathy and advocacy
- Exceptional organizing skills, detail-orientation
- Must be able to maintain confidentiality at all times
- Fingerprint clearance to be obtained within 30 days of hire
- Immunization records or documentation of immunity for all required immunizations must be provided prior to hire or placement in the role
Preferred Qualifications:
We welcome candidates with a Bachelor's degree in Nursing (BSN) and/or Case Management Certification (CCM). Proficiency with other healthcare-related software platforms is also a plus. If you have a high degree of independence, flexibility, initiative, and commitment, we encourage you to apply.
Our Commitment:
Prosano Health Solutions is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other protected group.
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