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Ticket Operations Associate

2 months ago

Daytona Beach, Florida, United States The National Association for Stock Car Auto Racing (NASCAR) Full time
Job Title: Ticket Operations Associate

Join our team at Daytona International Speedway as a Ticket Operations Associate. In this role, you will be responsible for providing exceptional customer service, selling and processing tickets, and assisting with daily tours.

Responsibilities:
  • Assist with the sales and service of DIS daily tours.
  • Practice needs-based selling techniques through superior customer service, focusing on the customers' needs and educating.
  • Continually learn new events, promotions, sales techniques, and operational materials necessary to communicate to customers.
  • Create, sell, and process a DAYTONA EXPERIENCE via ticket software.
  • Operate computer, calculator, copier, and/or other office machines.
  • Assist with offsite ticket sales/promotions.
Requirements:
  • Strong communication skills.
  • Provide exceptional customer service.
  • Previous cash and credit card handling skills.
  • Positive attitude.
  • Ability to communicate in an effective and professional manner.
  • Understanding of facility and general race knowledge helpful.
  • Flexible schedule, able to work evenings and weekends.
Events:
  • Daytona International Speedway (August 23-24, 2024)
  • Daytona International Speedway (October 17-20, 2024)
  • Daytona International Speedway (January 27 - March 9, 2025)

We are a company unlike any other. We want you to bring your experience, skills, and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally.

NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status, or any basis that is protected by applicable law except where a bona fide occupational qualification exists.