Member Engagement Representative

3 weeks ago


Cornelius, North Carolina, United States Planet Fitness Full time
About the Opportunity

We are seeking a skilled and motivated individual to join our team as a Member Engagement Representative. In this role, you will be responsible for creating a positive member experience by providing exceptional customer service and ensuring that our members feel valued and supported.

Responsibilities
  • Provide personalized support to members, including answering questions, resolving issues, and promoting our services.
  • Manage member accounts, including updating contact information, billing, and promotional offers.
  • Collaborate with other team members to achieve business objectives.
Requirements
  • Two years of customer service experience preferred.
  • Ability to work in a fast-paced environment.
  • Excellent communication and interpersonal skills.
Salary and Benefits

The estimated salary for this role is $28,000 - $38,000 per year, depending on location and experience. We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for career advancement.



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