Customer Service Ambassador

7 days ago


Cornelius, North Carolina, United States Planet Fitness Full time

The Member Services Representative role at Planet Fitness is a part-time opportunity that requires dedication and a passion for serving others. As a key member of our team, you will be responsible for creating a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members, and guests.

With a focus on creating a Judgement Free Zone, you will greet members, prospective members, and guests in a friendly manner, answering phones, checking members into the system, and facilitating new member sign-ups. You will also assist with maintaining the neatness and cleanliness of the club, ensuring a welcoming environment for all.

To succeed in this role, you should have excellent communication skills, a passion for fitness and health, and an upbeat and positive attitude. A customer service background is preferred, but not required. Basic computer proficiency and high school diploma/GED equivalent are necessary qualifications.

As a Member Services Representative, you can expect to earn approximately $12-$15 per hour, depending on location and experience. With over 2,000 locations across the United States, Canada, and Australia, there are plenty of opportunities to grow and develop your career within our company.



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