Club Concierge Representative

7 days ago


Cornelius, North Carolina, United States Planet Fitness Full time
Join Our Team

We are looking for a Club Concierge Representative to join our team at Planet Fitness As a key member of our staff, you will be responsible for creating a positive and engaging experience for our members and guests.

Your primary responsibilities will include:

  • Greeting members and guests, and providing exceptional customer service.
  • Handling front desk activities, including answering phones, checking members into the system, and new member sign-ups.
  • Facilitating updates to member accounts and responding to questions and concerns in a timely and professional manner.

To succeed in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. If you are a friendly and approachable individual with a passion for delivering exceptional customer service, we would love to hear from you

Key Responsibilities
  • Provide exceptional customer service to members and guests.
  • Handle front desk activities, including answering phones and checking members into the system.
  • Facilitate updates to member accounts and respond to questions and concerns.
Salary Information$15-$18 per hour

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