General Restaurant Supervisor

4 weeks ago


Anniston, Alabama, United States Krystal Restaurant Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Krystal Restaurant. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.

Key Responsibilities
  • Leadership and Team Management
    • Lead and motivate a team of employees to achieve exceptional customer service and sales results.
    • Develop and implement strategies to improve employee engagement and retention.
    • Conduct regular performance evaluations and provide coaching and feedback to employees.
  • Customer Service and Experience
    • Ensure that all customers receive exceptional service and have a positive experience in our restaurant.
    • Monitor and address any customer complaints or concerns in a timely and professional manner.
    • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Restaurant Operations
    • Oversee the day-to-day operations of the restaurant, including inventory management, scheduling, and cash handling.
    • Ensure that all restaurant systems and processes are running efficiently and effectively.
    • Monitor and address any operational issues or concerns in a timely and professional manner.
  • Financial Management
    • Manage the restaurant's budget and financial performance, including sales, labor costs, and inventory expenses.
    • Develop and implement strategies to improve financial performance and reduce costs.
    • Monitor and address any financial issues or concerns in a timely and professional manner.
  • Marketing and Promotion
    • Develop and implement marketing and promotional strategies to attract and retain customers.
    • Monitor and address any marketing or promotional issues or concerns in a timely and professional manner.
Requirements
  • Education and Experience
    • Bachelor's degree in Hospitality, Business, or related field.
    • Minimum 2 years of experience in restaurant management or a related field.
  • Skills and Abilities
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and make decisions quickly.
    • Strong analytical and problem-solving skills.
    • Ability to work a flexible schedule, including evenings, weekends, and holidays.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced restaurant professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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