Restaurant Operations Manager

2 weeks ago


Anniston, Alabama, United States Krystal Restaurant Full time
About the Role

We are seeking an experienced and dynamic Assistant General Manager to join our team at Krystal Restaurant. As a key member of our leadership team, you will be responsible for driving business growth, developing our team members, and delivering exceptional guest experiences.

Key Responsibilities
  • Business Planning: Develop and execute sales forecasts, schedules, and inventory management to ensure quality, service, and cleanliness standards are met.
  • Team Development: Coach and motivate Shift Leaders and crew members to deliver excellent performance, and recognize team members with U-Rock and Fresh, Friendly, and Fast recognition tools.
  • Guest Experience: Create a fresh, friendly, and fast service experience that exceeds guest expectations, and resolve issues in compliance with Krystal standards.
  • Facility Maintenance: Ensure the restaurant is a safe, sanitary, and appealing place for everyone, and assist in compliance with health, safety, cleanliness, security, and fire policies, standards, and regulations.
Requirements
  • High school diploma or equivalent required; minimum of 1-2 years management experience preferred.
  • Excellent people leadership and guest service skills required.
  • Ability to work in a fast-paced environment and communicate effectively with guests, team members, and Above Restaurant Leaders.
About Krystal Restaurant

Krystal Restaurant has been serving guests since 1932. We are a leading quick-service restaurant chain with a commitment to quality, service, and cleanliness. Our mission is to provide a craveable indulgence that's there for you and your crew with consistent, affordable, and downright delicious meals served hot and fresh, day and night.



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