Financial Service Representative

7 days ago


Canton, Georgia, United States Credit Union of Georgia Full time
Job Overview

Credit Union of Georgia is a dynamic financial institution seeking a skilled Financial Service Representative to join our growing team.

We offer a competitive salary of $42,000 - $55,000 per annum, depending on experience.

About the Role

The Financial Service Representative will be responsible for providing exceptional member service, including efficient and accurate transaction processing, answering member questions, and directing them to appropriate departments.

  • Key Responsibilities:
  • Responsible for upholding Credit Union of Georgia brand standards, delivering top-level member service, and engaging with members to understand their needs.
  • Efficiently process transactions, answer member queries, and direct them to relevant departments as needed.
  • Receive and process member financial transactions, sell money orders and gift cards, transfer funds, and re-pin debit cards.
  • Maintain accurate records, balance cash drawers, and perform daily transactions with minimal errors.
  • Perform miscellaneous tasks, including scanning checks, filing, computer input, and assisting members as needed.
  • Upsell Credit Union products and services.
  • Other duties as assigned by management.
Requirements

To be successful in this role, you should have:

  • A minimum of 1 year's practical work experience (cash handling and customer service experience a plus).
  • A high school degree or equivalent required.
  • Excellent interpersonal skills, including courtesy, tact, and diplomacy.
Benefits

Credit Union of Georgia offers a range of benefits, including:

  • A competitive salary.
  • Ongoing training and development opportunities.
  • A positive and supportive work environment.


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