Chief Service Operations Specialist

6 days ago


Canton, Georgia, United States HOODS UNLIMITED, INC Full time

This role involves performing critical work in a night-shift environment, ensuring high-quality service and maintaining safety standards. The ideal candidate must be reliable, detail-oriented, and comfortable with heights, ladders, and working on roofs.

Key Responsibilities:

  • Perform night-shift tasks, including going to job-site for service ranging start times for 7:00-10:00 PM and end times of 3:00 -5:00 AM.
  • Safely navigate and work on ladders, rooftops, and other elevated areas.
  • Lead a team of technicians to ensure efficient and effective job completion.
  • Attend quarterly all-staff meetings (daytime) to discuss safety, company updates, and performance improvements.
  • Report to the office once per week on the assigned day for team check-ins, training updates, and equipment reviews.
  • Maintain compliance with company standards and safety protocols.
  • Provide exceptional service to clients while representing the company professionally.

Requirements:

  • Driver's License
  • Must be 21 Years or older
  • Comfortable working at heights and on ladders/roofs.
  • Strong leadership skills with the ability to motivate and manage a team.
  • Availability to work night shifts consistently.
  • Physically fit to handle job requirements.
  • Reliable transportation to and from work sites and the office.
  • Excellent communication and organizational skills.
  • Ability to follow detailed instructions and meet strict deadlines.

Compensation:

  • Training Pay: $17/hour during the training period.
  • Lead Technician Pay Range: $35-$55/hour, based on experience, performance, and job assignments.

Benefits:

  • Competitive pay with opportunities for growth.
  • Training and development programs to support career advancement.
  • Quarterly staff meetings to foster teamwork and collaboration.
  • A supportive and friendly work environment.


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