Banquet Operations Manager

3 weeks ago


Greenville, South Carolina, United States AEG Full time
Banquet Captain Job Description

Job Summary:

The Banquet Captain is responsible for coordinating and overseeing entire banquet functions to ensure proper execution and guest satisfaction. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Pre-Event Planning: Reviews assigned banquet staff functions, banquet menus, and event details prior to the scheduled event.
  • Staff Management: Conducts pre-banquet meetings with staff to ensure appearance and hygiene standards are being met, assigns stations and partners, and reviews banquet event orders.
  • Communication: Communicates with the Executive Chef/Kitchen Manager or event coordinator to ensure that all details have been planned for and met, and makes changes and further instructions in a timely manner.
  • Inventory Management: Ensures that appropriate quantities of china, glassware, silverware, linens, and other items are available for upcoming events, and secures requisitions for those items not available in inventory.
  • Event Execution: Checks room set-up prior to event, meets with Executive Chef to confirm quantities of food items and timing of food leaving the kitchen, and ensures proper handling of all equipment and their proper storage after use.
  • Quality Control: Conducts random audits during functions to evaluate food and service, ensuring that food is served at appropriate temperature, food is placed properly on the table, sufficient food is available, and up-sell opportunities are met.
  • Scheduling and Attendance: Regularly reviews banquet schedule for changes, calendar of events, and special events, and incorporates safe work practices in job performance.
  • Other Duties: Performs other duties as required.

Qualifications:

  • Education: High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
  • Language Skills: Ability to read and speak English may be required in order to perform the duties of the job.
  • Age Requirements: Must meet state age requirements for handling alcoholic beverages.


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