Loan Officer
2 weeks ago
As a Loan Representative at OneMain Financial, you will serve as the primary point of contact for customers seeking financial solutions. Your primary responsibility will be to assess and identify the most suitable products or services for our customers, utilizing your knowledge of our personal lending products and services.
Key Responsibilities- Reach out to customers via outbound calls or respond to inbound calls from potential customers to discuss their financial needs and provide personalized solutions.
- Process applications for multiple personal lending products, ensuring a high level of accuracy and attention to detail.
- Implement key strategies to drive growth and exceed sales goals, while maintaining exemplary customer service standards.
- Read and understand credit bureau reports, maintaining a high level of knowledge about our personal lending products and services.
- Maintain awareness of company policies and procedures, federal and state laws, and provide guidance to other team members to ensure compliance.
- Actively market and sell OneMain lending products and services, demonstrating strong collaborative skills within a team environment.
- High School Diploma or GED
- Sense of urgency in meeting or exceeding application processing goals
- Preferred: 2 or more years' experience in inside sales, customer service, retail, or call center environment
- Basic understanding of credit or personal finance concepts
- Bilingual in Spanish/English a plus
OneMain Financial is the leader in offering nonprime customers responsible access to credit. We are dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow.
Our growing suite of personal loans, credit cards, and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy, and flexible work arrangements that grow lives, careers, and our company.
We're committed to an inclusive culture, career development, and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century.
Benefits- Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date)
- Paid sick leave as determined by state or local ordinance, prorated based on start date
- Paid holidays (7 days per year, based on start date)
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