Airport Operations Supervisor

1 month ago


Myrtle Beach, South Carolina, United States Pacific Aviation Full time
Job Summary

Pacific Aviation is seeking a highly skilled and motivated Supervisor to lead our team of ground staff in providing exceptional customer service and ensuring seamless flight operations. As a key member of our team, you will be responsible for managing and optimizing ground staff allocation, verifying staff presence, and overseeing the integration of all methods necessary for flight handling.

Key Responsibilities
  • Manage and optimize ground staff allocation to ensure efficient and effective flight operations.
  • Verify staff presence and manage schedules to ensure adequate coverage.
  • Oversee the integration of all methods necessary for flight handling, including check-in equipment and staff training.
  • Act as the commercial representative for Airlines accounts, ensuring a smooth and efficient flight turnaround.
  • Manage the efficient and on-time set up of staff with all required equipment, ensuring a professional appearance and proper maintenance.
  • Ensure the surveillance of check-in equipment and report any errors or issues to the Account Manager.
  • Prepare and assist in team briefings and debriefings, ensuring all staff are informed and up-to-date on flight operations and procedures.
  • Verify all flight actions and ensure compliance with operations procedures and applicable guidelines.
  • Actively deliver on expected Quality Department objectives, ensuring a high-quality flight experience for all passengers.
Requirements
  • 6 months of experience in passenger and customer service.
  • Expert knowledge of company methods, general procedures, and airline policies.
  • Adaptability to the constraints of the operation and to customers.
  • Efficiently and effectively satisfy customer demands, showing reflection of actions to be taken when faced with an unexpected event.
What We Offer
  • $17/hour.
  • Paid Training.
  • Collaborative Leadership Team.


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