Lead Supervisor I
3 days ago
At Tapestry, we are seeking a highly motivated and results-driven Lead Supervisor I to join our team. As a key member of our store operations team, you will be responsible for leading a team of sales associates and ensuring exceptional customer service and sales results.
Key Responsibilities:- Lead and develop a high-performing sales team to achieve sales and service goals
- Implement and maintain store operations and sales strategies to drive business results
- Provide coaching and feedback to sales associates to improve sales and service skills
- Manage daily store operations, including inventory management, visual merchandising, and customer service
- Collaborate with store management to achieve business objectives and drive sales growth
- 1-3 years of retail experience, preferably in a luxury retail environment
- High school diploma or equivalent; college degree preferred
- Knowledge of cash register systems, basic computer skills, and ability to use iPad/laptop and Mobile POS
- Ability to work a flexible schedule, including nights, weekends, and holidays
- Drive for Results: Consistently meets and exceeds sales and service goals
- Customer Focus: Provides exceptional customer service and builds strong relationships with customers
- Creativity: Develops innovative solutions to drive sales and service growth
- Interpersonal Savvy: Builds strong relationships with team members and store management
- Learning on the Fly: Quickly adapts to new situations and learns from feedback
Tapestry is an equal opportunity and affirmative action employer. We pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration.
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