Sales and Hospitality Specialist

5 days ago


Richmond, California, United States NGM Marketing Full time
Role Overview

We are seeking a highly skilled Sales and Hospitality Specialist to join our team at NGM Marketing. As a critical member of our retail marketing and customer service teams, you will be responsible for meeting and exceeding company sales goals while fostering long-term relationships with our clients' customers.

The primary purpose of this role is to provide exceptional customer experiences through personalized interactions, hospitality, and professional communication. You will have the opportunity to develop your skills in adaptability, problem-solving, and teamwork.

Your responsibilities will include:

  • Understanding clients' products to effectively communicate their services and benefits to consumers.
  • Maintaining accurate records of customer interactions, processed orders, and service schedules.
  • Taking initiative and demonstrating a proactive mindset in challenging situations.

To succeed in this role, you will require:

  • A high school diploma or equivalent.
  • At least one year of experience in Customer Service Representative roles or hospitality positions such as retail or restaurant.
  • The ability to recognize, apply, and explain product or service knowledge.
  • Dedication to consistent learning and training to master the craft of hospitality and increase customer satisfaction.

We offer a base salary of $800-$1600 per week, with opportunities to earn additional commissions based on personal performance.



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