Digital Marketing Operations Director

3 days ago


Santa Clara, California, United States ServiceNow Full time
Job Overview

At ServiceNow, we're seeking a highly motivated and experienced individual to join our team as an Operations Director, Digital Marketing for DASO (Digital Acquisition Strategy & Ops). This role will report to the Senior Director of Digital Scaled Marketing.

The successful candidate will work closely with the VP of Digital Marketing to provide strategic support, facilitate communication and collaboration, drive operational efficiency, and ensure the successful execution of key initiatives within the digital marketing organization. They will be an essential partner to the VP and their leadership team, playing a pivotal role in enabling the achievement of departmental goals and driving the overall success of ServiceNow's digital marketing efforts.

Key Responsibilities:
  • Strategic Partnership: Collaborate closely with the VP of Digital Marketing Strategy and Operations and their leadership team, to understand the vision, objectives, and priorities of the department.
  • Operational Excellence: Develop and implement operational processes, systems, and frameworks to streamline workflows, improve efficiency, and enhance the overall effectiveness of the Digital Marketing organization.
  • Rhythm of Business: Run QBRs, All Hands, Leadership Meetings, Offsites, and Workshops, in addition to driving special projects and global alignment.


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