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Post Office Supervisor

2 months ago

Baltimore, Maryland, United States Goucher College Full time
Job Summary

We are seeking a highly skilled and experienced professional to serve as our Post Office Supervisor at Goucher College. As a key member of our team, you will be responsible for overseeing the daily operations of our campus mail service, ensuring the efficient and secure handling of mail and packages, and providing exceptional customer service to our students, faculty, and staff.

Key Responsibilities
  • Mail Service Operations: Supervise and manage the daily mail service operations, including mail sorting, distribution, and tracking.
  • Customer Service: Provide exceptional customer service to students, faculty, and staff, responding to inquiries and resolving issues related to mail and packages.
  • Staff Supervision: Supervise and train campus mail staff, ensuring they have the necessary skills and knowledge to perform their duties effectively.
  • Mailroom Management: Oversee the maintenance of the mailroom, including inventory management, cash handling, and record-keeping.
  • Compliance and Regulations: Ensure compliance with federal and state regulations related to mail and package handling, including USPS and MVA regulations.
Requirements
  • Education: High School Diploma or Equivalency Certificate
  • Experience: 1 year of cash handling and customer service experience; preferred 3-5 years of related postal experience
  • Skills: Excellent customer service skills, ability to work in a fast-paced environment, strong communication and organizational skills
About Goucher College

Goucher College is a vibrant community of individuals who value learning, self-expression, and diversity. We are committed to creating an inclusive and supportive environment for all members of our community. As a Post Office Supervisor, you will be part of a team that is dedicated to providing exceptional service and support to our students, faculty, and staff.