Patient Access Representative

2 months ago

Lakewood, California, United States University Of California Irvine Full time
Job Summary

We are seeking a highly skilled and detail-oriented Per Diem Patient Access Representative to join our team at the University of California, Irvine. As a Per Diem Patient Access Representative, you will play a critical role in ensuring the smooth registration process for patients, while maintaining the highest level of customer service and compliance with regulatory requirements.

Key Responsibilities
  • Interview and gather complete and accurate demographic data to complete the registration process efficiently and expeditiously.
  • Follow EMTALA regulations, not acting on insurance until the medical screening exam (MSE) is complete.
  • Collect appropriate monies after the MSE is complete and obtain authorization for treatment and/or admission.
  • Obtain appropriate signatures on all registration forms, and scan the appropriate forms.
  • Complete insurance verification on accounts, and break down charts for the appropriate departments.
Requirements
  • One year Hospital or related experience.
  • CPI Training within six (6) months.
  • Must possess the skill, knowledge and ability essential to the successful performance of assigned duties.
  • Must demonstrate customer service skills appropriate to the job.
  • Excellent written and verbal communication skills in English.
  • Ability to maintain a work pace appropriate to the workload.
  • Ability to establish and maintain effective working relationships across the Health System.
Preferred Qualifications
  • High School diploma or equivalent.
  • Medical terminology.
  • Previous Emergency Registration experience.
  • Basic knowledge of EMTALA and triage procedures.
  • Computer and typing skills.
  • Knowledge of University and medical center organizations, policies, procedures and forms.
Physical Requirements
  • Hearing and visual acuity.
  • Manual dexterity to perform keyboard functions.
  • Ability to push wheelchairs.
  • Ability to lift 25 pounds.
Conditions of Employment
  • Background Check and Live Scan.
  • Legal Right to Work in the United States.
  • Vaccination Policies.
  • Smoking and Tobacco Policy.
  • Drug Free Environment.

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