Senior Client Relationship Manager

4 days ago


Tampa, Florida, United States Citigroup Inc Full time

As a Senior Client Relationship Manager at Citigroup Inc., you will play a crucial role in delivering exceptional customer service to high-profile clients. With a portfolio of key clients, you will serve as the single point of contact for queries, engaging with clients to understand their needs and gaps.

The ideal candidate will have 5-8 years of experience in cash management and financial services, with a proven track record of clear and concise communication. Additionally, they will possess advanced knowledge of payment and receivable products and operational processes.

**Job Responsibilities:**

  • Manage client relationships and provide timely support
  • Liaise with internal and external partners to deliver customer service excellence
  • Ensure transactions are executed accurately and on time
  • Identify process improvements and implement changes
  • Perform regulatory and audit assessments

**Requirements:**

  • 5-8 years of experience in cash management and financial services
  • Advanced knowledge of payment and receivable products and operational processes
  • Excellent communication and organizational skills
  • Bilingual English with Spanish or Portuguese a plus

**Compensation:** $70,720 - $106,080 per year (salary range based on location)



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