Insurance Processing Specialist II

3 weeks ago


Costa Mesa, California, United States Automobile Club of Southern California Full time
Job Summary:

We are seeking a highly skilled Insurance Processing Specialist II to join our team. As a key member of our organization, you will play a vital role in processing insurance and membership functions, resolving complex problems, and providing exceptional customer service.

About the Role:

This is a dynamic position that requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. You will work closely with other departments, district offices, and external sources to complete assignments and achieve goals.

Responsibilities:

* Resolve difficult or new situations within the general scope of primary duties
* Process routine to complex work requiring review, correction, completion, coding, calculations, reconciliation, data entry or filing
* Provide assistance to other employees, including checking work, compiling data, and preparing reports
* Identify and correct errors in accuracy, completeness, or authorization
* Initiate transactions resulting in monetary, coverage, and entitlement changes
* Enter and retrieve data on computer terminals and utilize in-house personal computers or other automated systems
* Answer or make routine to moderately difficult telephone, written, or in-person inquiries

What We Offer:

* A competitive salary range of $18.20 - $24.27 per hour
* Opportunities for professional growth and development
* A comprehensive benefits package, including health coverage, 401(K) saving plan, pension, tuition assistance, PTO, wellness program, and employee discounts

About Us:

Auto Club Enterprises is the largest federation of AAA clubs in the nation, serving 17 million members across 21 states. Our strength lies in our diverse and talented employees, who work together to deliver legendary service and beneficial products to our members. We are committed to embracing diversity and promoting an inclusive workplace culture.

EEO Statement:

AAA is an Equal Opportunity Employer, considering all qualified applicants, including those with criminal histories, in a manner consistent with federal, state, and local laws.

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