Mechanical Service Technician

6 days ago

Lafayette, Louisiana, United States MacAllister Machinery Company, Inc. Full time

Job Summary

The Shop Technician Assistant plays a vital role in supporting the Shop Technician in performing technical work in the shop. This position is responsible for maintaining a clean and organized work environment, ensuring the proper maintenance of company-issued tools and equipment, and adhering to strict safety protocols.

Key Responsibilities

  • Assist the Shop Technician in performing mechanical services on new and used equipment in the shop, ensuring timely and accurate completion of tasks.
  • Maintain company-issued tools and equipment, adhering to strict safety procedures and protocols.
  • Complete all required reporting for service time in an accurate and efficient manner, including writing service reports and tracking parts charged and returned.
  • Ensure customer satisfaction by understanding customer needs and deadlines, attempting to complete scheduled repairs and service as safely, timely, and accurately as possible.
  • Follow strict safety protocols, using proper personal protective equipment (PPE) as required.

Requirements

  • High school education or equivalent.
  • 1-3 years of mechanical experience preferred.
  • Understanding of work area metrics and ability to take responsibility for improving metrics and results.
  • Ability to interpret and apply policies, procedures, and guidelines.
  • Excellent customer service skills, with a focus on treating customers as the highest priority.
  • Ability to project professionalism with both internal and external customers.
  • Knowledge of mechanical repair methods and processes.
  • Ability to operate industry-specific PC and mainframe programs, with a basic understanding of MS Word, Excel, and database systems such as DBSI.
  • Ability to work overtime and weekends as needed.

Company Overview

MacAllister Machinery Company, Inc. is an Equal Opportunity Employer (EEO). We are committed to providing a safe and inclusive work environment for all employees.

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