Customer Success Team Lead
3 weeks ago
We are seeking a highly motivated and results-driven Customer Success Team Lead to lead a team of customer support specialists. The successful candidate will be responsible for overseeing daily operations, tracking performance metrics, and developing team members through coaching and training.
This role plays a crucial part in delivering outstanding customer service while collaborating with cross-functional departments to drive operational success.
Key Responsibilities:- Hands-on Leadership: Provide clear expectations, motivate the team, and support professional growth to create a positive, collaborative work environment.
- Team Performance Oversight: Focus on metrics like productivity, efficiency, quality, and SLA adherence, while driving continuous improvement through coaching and regular evaluations.
- Product Knowledge and Best Practices: Equip the team with up-to-date product knowledge, best practices, and company policies to ensure consistent, high-quality customer interactions.
$70,400 - $75,000 per year, plus 25% bonus target and equity stock options package.
-
Customer Success Engineer
3 weeks ago
Reno, Nevada, United States Microsoft Corporation Full time**Overview**Microsoft Corporation is a global leader in technology, with over 17,000 employees worldwide. Our Customer Experience & Success (CE&S) organization empowers customers to accelerate business value through differentiated customer experiences.Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person...
-
Customer Success Consultant
2 weeks ago
Reno, Nevada, United States Coast Consulting Inc Full timeWe are seeking an Entry-Level Sales Professional to join our team at Coast Consulting Inc in Reno. The ideal candidate will have a strong customer-facing background, excellent communication skills, and a desire to advance in their career.Our company specializes in forging connections and relationships with clients on a local level, using face-to-face...
-
Customer Success Professional
2 weeks ago
Reno, Nevada, United States Symmetry Financial Group - Gary Uyemura Full timeUnlimited Earning Potential in the Life Insurance IndustryWe are seeking driven individuals to become part of our team at Symmetry Financial Group - Gary Uyemura. As a Career Development Specialist, you will have the opportunity to build a business with uncapped commission earnings and work-life balance.Your success will be determined by your ability to...
-
Success Advocate
2 weeks ago
Reno, Nevada, United States Figure Full timeDeliver Exceptional Customer Experiences with FigureFigure is revolutionizing the way homeowners tap into their liquidity, and we're looking for a talented Customer Success Associate to join our team! As a key player in our customer support department, you will be responsible for providing top-notch service to our customers, helping them achieve their goals...
-
Customer Service Lead
2 weeks ago
Reno, Nevada, United States City of Reno Full timeCity of Reno OpportunityWe are seeking a highly skilled and experienced professional to fill the role of Customer Service Lead. As a key member of our team, you will be responsible for leading and managing the activities of our customer service call center. Your expertise in providing exceptional customer service, resolving complex issues, and training staff...
-
Maintenance Team Lead
1 month ago
Reno, Nevada, United States Affinity Living Communities Full timeAbout UsAffinity Living Communities is a forward-thinking organization that prioritizes the well-being and success of its team members while creating a meaningful community for residents. We take a relational and entrepreneurial approach to business, valuing authenticity, curiosity, and natural leadership.The PositionWe are seeking a skilled Maintenance Team...
-
Team Lead
2 weeks ago
Reno, Nevada, United States Taco Bell Full timeAbout UsDiversified Restaurant Group is a people-first company that prides itself on being large in scale but small in feel. We are a fast-growing multi-brand operation with over 240 units across California, Kansas, Missouri, Nevada, Alaska, and other locations.Our core values are simple: Respect, Integrity, Passion, Accountability, Commitment, and Teamwork....
-
Operations Team Lead
2 weeks ago
Reno, Nevada, United States Taco Bell Full timeAbout the Role:We are seeking an exceptional Assistant General Manager to join our team at Diversified Restaurant Group. In this role, you will be responsible for leading teams, managing restaurant operations, and driving business growth. If you have a passion for delivering exceptional customer service, a talent for developing and implementing effective...
-
Parks and Recreation Team Lead
3 weeks ago
Reno, Nevada, United States City of Reno Full time**Job Overview**We are seeking a highly experienced Parks and Recreation Team Lead to join our team at the City of Reno. This role will be responsible for overseeing assigned staff, implementing specialized programs, and ensuring the smooth operation of our facilities.About UsThe City of Reno is a leader in providing high-quality recreational programs and...
-
Cashier Team Lead
3 weeks ago
Reno, Nevada, United States Ulta Beauty Full timeAs a Cashier Team Lead at Ulta Beauty, you'll be responsible for overseeing the sales floor and ensuring exceptional customer experiences. This role involves promptly greeting guests, handling sales, refunds, and exchanges with courtesy, and recommending products based on guest interests. Your primary goal is to maintain a clean and organized store...
-
Retail Team Lead
2 weeks ago
Reno, Nevada, United States Puzzle HR Full time**Job Title:** Retail Supervisor**Location:** Reno, NVWe are seeking a skilled and motivated Retail Supervisor to join our team at Work World in Reno, NV. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, managing store operations, and contributing to the growth and success of our...
-
Reservations Team Lead
1 month ago
Reno, Nevada, United States Atlantis Casino Resort Spa Full timeAbout the JobWe are seeking a highly skilled and experienced Reservations Team Lead to join our team at Atlantis Casino Resort Spa. As a key member of our reservations team, you will be responsible for supervising and leading a team of sales agents to deliver exceptional customer service and meet conversion targets.Key ResponsibilitiesSupervise and lead a...
-
Customer Service Team Member
2 weeks ago
Reno, Nevada, United States Family Dollar Full timeAt Family Dollar, we're seeking a talented individual to join our team as a Cashier and Customer Advisor. This role is perfect for someone who enjoys working in a fast-paced retail environment and providing exceptional customer service.About the RoleThe successful candidate will be responsible for:Providing excellent customer service by greeting customers,...
-
Residential Sales Team Lead
2 weeks ago
Reno, Nevada, United States Culligan 93IL Full timeJob DescriptionWe are looking for a dynamic sales professional to lead our residential sales team in the Albuquerque/Santa Fe market. As a Sales Leader, you will be responsible for analyzing customers' water composition, recruiting and training new sales representatives, designing water treatment solutions, and building long-lasting relationships with...
-
Customer Service Team Member
1 week ago
Reno, Nevada, United States Floor & Decor Full timeJob SummaryThe Customer Service Team Member at Floor & Decor is responsible for delivering an exceptional customer experience through excellent communication skills and product knowledge. The successful candidate will provide personalized support to customers, answering questions and helping them find the right products for their needs.Key...
-
Wok Cook Team Lead
2 weeks ago
Reno, Nevada, United States Peppermill & Western Village Full timeJob Description for Wok Cook Team LeadAbout Us:At Peppermill & Western Village, we strive to provide exceptional dining experiences to our guests. We are currently seeking a skilled Wok Cook Team Lead to join our culinary team.Estimated Salary Range: $45,000 - $65,000 per yearKey Responsibilities:The Wok Cook Team Lead will be responsible for overseeing the...
-
Mitigation Team Lead
2 weeks ago
Reno, Nevada, United States Paul Davis Full timeJob DescriptionPaul Davis Restoration is a leading provider of disaster restoration services, seeking a motivated and experienced Mitigation Project Manager to join our team. As a key player in our disaster response team, you will be responsible for overseeing restoration efforts and ensuring timely project completion.The Job:Ensure compliance with all...
-
Customer Experience Team Member
3 weeks ago
Reno, Nevada, United States LuckyGunner Full timeAbout the CompanyLuckyGunner.com is a leading online retailer of ammunition, founded in 2009 with a mission to revolutionize the way Americans buy ammo. We're seeking a dedicated individual for a remote role on our Customer Experience Team.
-
Carpet Cleaning Team Lead
3 weeks ago
Reno, Nevada, United States Voda Cleaning & Restoration of Reno and Carson City Full time**Job Title:** Carpet Cleaning Team Lead**Estimated Salary:** $70,000 - $90,000 per yearVoda Cleaning & Restoration of Reno and Carson City is looking for a skilled Carpet Cleaning Team Lead to manage and coordinate our carpet cleaning services. The ideal candidate will have a strong background in carpet cleaning and excellent leadership and communication...
-
Restaurant Shift Team Lead
4 weeks ago
Reno, Nevada, United States Taco Bell Full timeAt Diversified Restaurant Group, we pride ourselves on being a people-first company with a small company feel, despite our large size. With over 240 units across California, Kansas, Missouri, and Nevada, and more than 6,000 team members, we offer endless opportunities for growth and development.We are currently seeking an experienced Shift Manager to join...