Commercial Operations Manager
3 weeks ago
Ace Parking is a leading parking management expert with a strong commitment to customer satisfaction and employee development. Our company values are built on a foundation of respect, courtesy, and a passion for delivering exceptional service.
CultureWe have a unique culture that is driven by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. We prioritize clear communication, caring, loyalty, humility, and a deep commitment to community.
About the PositionWe are seeking a dedicated and enthusiastic shift supervisor to lead and inspire our team in the hospitality service industry. The ideal candidate will have excellent communication skills, a passion for customer service, and the ability to thrive in a fast-paced environment.
Key Responsibilities- Assume full accountability for the safety and security of guests' vehicles, ensuring responsible handling by the valet team.
- Supervise and motivate employees during the designated shift.
- Maintain and update shift reports and other documentation as required.
- Maintain accurate records of parked vehicles and key management, while strictly adhering to established policies and procedures.
- Assist in scheduling and organizing employee work schedules.
- Ensure compliance with company policies, procedures, and health and safety regulations.
- Foster a culture of accountability among valet team members by setting clear expectations and providing regular feedback.
- 1-2 years' experience as a supervisor.
- Strong leadership and communication skills.
- Previous valet or customer service experience.
- Proficiency in managing and coordinating a team.
- Ability to remain calm and effective in high-pressure situations.
- Excellent problem-solving and decision-making abilities.
- Attention to detail and organization.
- Physical ability to move quickly and lift heavy items (up to 50 lbs.).
- Salary: $18 to $19.50 an hour.
- Medical, dental, vision, life insurance coverage.
- Flexible Spending Accounts.
- 401k.
- Vacation/Sick.
- Holiday.
- Discount programs.
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: describing the accommodation.
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