Operations Lead

5 days ago

Quincy, Massachusetts, United States Aspen Dental Full time

At Aspen Dental, we put our patients first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career.

Job Summary:

As a Supervisor, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. You will participate in an eight-week training program to succeed in your role.

Key Responsibilities:

  • Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
  • Work collaboratively with other members of the dental team to provide exceptional patient care.
  • Consult with patients on treatment options provided by the clinical team, verify insurance payment, and ensure high-quality care.
  • Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
  • Review data daily to evaluate the impact on the practice.
  • Oversee scheduling and confirming patient appointments.
  • Verify insurance payment, collection, balance nightly deposits, and credit card processing.

Preferred Qualifications:

  • High school diploma or equivalent; college degree preferred.
  • Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
  • Demonstrate analytical thinking; place a premium on leveraging data.
  • Organized and detail-oriented.
  • Experience in sales.

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies, and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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