Clinical Education Manager

4 weeks ago

Memphis TN, United States Pride Mobility Full time
Job Summary

We are seeking a highly skilled Clinical Education Manager to join our team at Pride Mobility. The successful candidate will be responsible for ensuring clinical innovation and education efforts are created and executed through internal and external channels for Quantum Rehab and Stealth products.

Key Responsibilities
  • Develop and execute clinical sales-related content and materials to enhance the education and knowledge of the Quantum Rehab and Stealth Products team members and the rehab community.
  • Enhance the clinical presence and resources across all channels to maximize Quantum Rehab's footprint and feature product and industry advancements.
  • Develop and maintain strong presentation skills on all Pride and Quantum-related product lines.
  • Strategic travel throughout the country to target and support Rehab Product Specialists and Regional Managers to enhance Quantum Rehab and Stealth growth opportunities with providers and clinicians.
  • Support the Quantum Rehab Leadership teams by providing education, training, and guidance to increase the effectiveness of the Sales team in each region's top facilities and referral sources.
  • Ensure proper content and distribution of Quantum educational materials, including resource guides, product presentations, and clinical presentations.
  • Develop content and regular updates of Quantum Rehab and Stealth educational and marketing materials, videos, and instruction guides for the Learning Management System (LMS), SharePoint, and any other channel used to enhance the communication and knowledge of our Quantum Rehab and Stealth employees.
  • Work closely with various internal teams and foster external opportunities to ensure we are maximizing Return on Investment (ROI) with the appropriate outreach and collaborations while seeking opportunities to continue advancing referral sources.
  • Educate and support the Sales teams by implementing tools to penetrate referral sources and clinicians to ensure Quantum Rehab is the best supporting manufacturer.
  • Collaborate with industry publications and trade journals for writing opportunities representing Pride and Quantum Rehab.
  • Work closely with Quantum Rehab Leadership teams to develop territories that need improvement.
  • Work with Quantum Rehab Sales Leadership to assist with developing product, processes, and clinical training programs for the Field and Corporate Sales/Service teams, as well as providers and facilities throughout the territory.
  • Develop and maintain strong presentation skills on all Quantum Rehab and Stealth product lines.
  • Work with the Education Department (aka Pride Learning Institute) to oversee the training and development of presentations and materials for the annual activities, and ensure all presenters are properly trained and prepared.
  • Ensure all safety and security rules are strictly observed and any accidents, incidents, or injuries are promptly reported to management.
  • Complete the Annual CTPAT Security Training.
  • Assign, train, and develop consultants based on experience and departmental goals.
  • Develop goals and objectives, and measure outcomes to ensure goals are met.
  • Focus on continuous improvement, and consistently demonstrate good business judgment.
  • Work effectively with all Pride departments to exceed internal and external expectations.
Requirements
  • Must be a friendly team player, self-starter, professional, detail-oriented, and honest.
  • Must have the ability to multi-task, problem-solve, and prioritize in a fast-paced working environment.
  • Must have the ability to work closely with an internal creative team.
  • Must have the ability to guide, direct, and motivate team members.
  • Must have the ability to travel up to 2 weeks/month and spend 3 days at Corporate Headquarters facility a minimum of twice per year.
  • Must have the ability to lift/push/pull up to 50 lbs.
Preferred Qualifications
  • Basic working knowledge of third-party payor and self-funding procedures.
  • Extensive product knowledge, particularly as it relates to order configuration.
  • Familiarity with complex rehab patients as well as conditions and required fittings.
  • Extensive knowledge of various professional education accreditation bodies and compliance standards as they pertain to industry education standards such as ANSI/IACET.
  • Basic familiarity with presentation submission standards such as objective writing and literature reviews.
Education and Experience
  • Bachelor's Degree in Physical or Occupational Therapy.
  • ATP Certification or eligible to sit for the ATP exam within 12 months of employment.

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