Ophthalmic Clinic Coordinator

4 weeks ago


Memphis, Tennessee, United States University Clinical Health Full time
Job Description

University Clinical Health is seeking a highly skilled Ophthalmic Clinic Coordinator to join our team. The successful candidate will be responsible for overseeing clinical flow, ensuring team members have the necessary equipment and supplies, and assisting and directing ophthalmic assistant team members.

Key Responsibilities:

  • Oversee and maintain good clinical flow by scribing for the physician.
  • Communicate with physicians regarding their clinical needs or feedback about clinic resources and support staff.
  • Provide feedback to staff members as necessary.
  • Escort patients in exam rooms and prepare patients for physicians by doing initial visual assessments.
  • Transcribe patient's clinical findings as dictated by physician into the EMR system with acceptable typing, spelling, content, and structure.
  • Act as liaison between physician and patient.
  • Provide educational information regarding treatments prescribed by physician to patient.
  • Monitor patient flow by directing physicians to next patient.
  • Answer patient questions per telephone or in exam room.
  • Answer clinical questions for front office personnel.
  • Administer eye drops under physician supervision.
  • Assist with office surgery.
  • Clean instruments and exam rooms after surgery and after each exam.
  • Sterilize instruments using autoclave.
  • Perform, gather and document diagnostic data such as A-Scans, corneal pachymetry, autorefraction, topography, and other testing as ordered by physician.
  • Prepare exam rooms for patients (disinfect, organize, stock supplies).
  • Monitor inventory of medical supplies, educational materials, and medications and order as necessary.
  • Follow up with other facilities for pending test results.
  • Problem-solve with patients when they have problems with an eyeglass prescription the office prescribed.
  • Instruct patients on the care of and insertion and removal of contact lenses.
  • Promote positive relationships with fellow teammates, physicians, and patients.
  • Triage patient calls, phone in prescription refills.

Requirements:

  • High school graduate, or equivalent.
  • Certified Ophthalmic Assistant Certification required.
  • 1 year of relevant work experience as an Ophthalmic Assistant or Technician.
  • 6 months of experience in prior Ophthalmic Technician position at UCH if current employee.


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