Healthcare Client Management Specialist

6 days ago


Coppell, Texas, United States Lightbeam Health Solutions Full time
About the Opportunity:
At Lightbeam Health Solutions, we are seeking a motivated and experienced Account Success Associate to join our team. In this role, you will play a critical part in our Client Success team, working closely with internal teams and external client partners to ensure successful account support. Your responsibilities will include preparing and presenting customer data for quarterly and ad hoc reporting, assisting in on-boarding and implementation of new customers, scheduling and assisting in client-facing trainings, and monitoring and maintaining project-related documentation.

You will also serve as an internal subject matter expert for the Population Health software, effectively learning new functionality and enhancements. To succeed in this position, you will need to have experience in project management, customer success, or account management support within the healthcare industry, preferably with a strong understanding of healthcare data. You must also possess excellent written and verbal communication skills, solid organizational skills, and the ability to communicate with all levels within an organization.

The ideal candidate will have a Bachelor's degree, 2 years of related work experience, and a track record of managing or organizing projects. They will also need to demonstrate proficiency in project management and Microsoft Office Suite, as well as excellent problem-solving abilities and an eye for detail.

Estimated Salary: $75,000 - $95,000 per year.

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