Housekeeping Operations Manager

4 weeks ago


Waimea, Hawaii, United States Auberge Resorts Full time

Job Summary:

Auberge Resorts Collection is seeking a highly skilled and experienced Housekeeping Manager to join our team. As a key member of our housekeeping department, you will be responsible for leading a team of housekeeping staff, ensuring the highest standards of cleanliness and guest satisfaction.

Key Responsibilities:

  • Leadership and Team Management: Supervise and lead the housekeeping team, including hiring, training, scheduling, and performance management, to ensure efficient and effective operations.
  • Cleanliness and Quality Control: Maintain high standards of cleanliness and hygiene throughout the property, conducting inspections and implementing procedures to uphold cleanliness standards.
  • Supply Management: Manage housekeeping supplies and equipment, including ordering, stocking, and inventory control, to ensure adequate supplies for daily operations.
  • Guest Satisfaction: Address guest concerns or complaints related to housekeeping services promptly and professionally, ensuring guest satisfaction and resolving issues promptly.
  • Financial Management: Develop and manage the housekeeping department budget, monitoring expenses, labor costs, and purchasing to optimize efficiency and meet financial goals.

Requirements:

  • Experience: Several years of experience in housekeeping roles, with progressively increasing responsibilities, demonstrating expertise in cleaning procedures, staff supervision, and quality control.
  • Leadership and Communication Skills: Strong leadership, communication, and interpersonal skills, with the ability to motivate and inspire a diverse team, foster a positive work environment, and achieve departmental goals.


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