Automotive Service Advisor

2 days ago


Randolph, United States Promotive Full time
Job Overview

We are seeking an experienced Service Advisor/Service Manager to join our successful shop in Randolph, MA.

This is a great opportunity for a motivated individual to take on a leadership role and contribute to the growth and success of our team.

Key Responsibilities
  • Manage customer interactions in the shop, ensuring excellent customer service and a positive experience.
  • Manage parts ordering and returns, maintaining accurate inventory levels and minimizing waste.
  • Help solve customer problems, providing timely and effective solutions.
  • Proactively reach out to customers, building strong relationships and driving sales.
Requirements
  • 4+ years of experience as an Automotive Service Advisor.
  • Previous dealership experience a plus.
  • Previous technician experience a plus.
  • Excellent leadership and customer service skills.
What We Offer
  • $20-$25/hour + commission. Opportunity to earn $80k to $120k with commissions.
  • Health Insurance Reimbursement.
  • 401K w/match.
  • PTO.
  • Paid certifications.
  • In-house training.
  • Provide shirts/sweatshirts, etc.
  • Employee parts discount.
  • Annual Christmas party and bonus.
  • Company-supplied tablets or computers.


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