Front Desk Associate

4 days ago


Richmond, Virginia, United States Grand Fitness Mgmt, LLC Full time

Grand Fitness Mgmt, LLC is looking for a highly motivated Front Desk Associate to join our team.

Job Summary

This role involves providing excellent customer service to our members and guests while ensuring a positive experience in our facilities.

Responsibilities
  1. Assist members and guests with check-in and respond to their inquiries.
  2. Help create a welcoming atmosphere by engaging with members on the club floor and supporting their fitness goals.
  3. Address member concerns and collaborate with Managers to resolve issues.
  4. Answer phone calls and provide assistance to callers.

The estimated annual salary for this position is $42,000 - $52,000, based on location and experience.

Essential Qualifications:

  • Previous experience in customer-facing roles.
  • Age 18 or older.
  • Will to obtain CPR/AED certification.
  • Basic computer skills.

Benefits Package:

  • Health insurance.
  • Black Card membership included.
  • 401(K) plan available.
  • Staff discounts and perks.
  • Team-building activities.


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