Retail Sales Associate Key Holder

1 week ago


Rancho Cucamonga, California, United States DXL Group Full time
Job Title: Retail Sales Associate, Key Holder

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder who is committed to delivering exceptional customer experiences and driving sales growth.

What We Offer:
  • A dynamic and fast-paced work environment with opportunities for career advancement
  • A competitive hourly rate of $14.00 per hour, plus a commission rate between 1.5% and 6% based on personal sales volume
  • Quarterly bonuses based on store sales
Key Responsibilities:
  • Provide exceptional customer service, ensuring each guest feels welcomed and valued
  • Develop and maintain product knowledge, selling and marketing a broad range of apparel, including private labels, name brands, and tailored clothing
  • Assist in building a superior customer-focused sales team by providing ongoing coaching and training for selling skills, behaviors, and operational procedures
Requirements:
  • High school diploma or equivalent (college/university degree helpful but not required)
  • Demonstrates superior customer service techniques and experience with problem/complaint resolution
  • Ability to lift up to 10 lbs. and move up to 50 lbs.

DXL Group is committed to Diversity, Equity, and Inclusion. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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