Retail Customer Service Representative
4 days ago
We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.
Key Responsibilities- Provide exceptional customer service to members, responding to their needs and resolving issues in a timely and professional manner.
- Operate a cash register, process transactions, and maintain a clean and organized sales floor.
- Assist members with purchasing decisions, locate merchandise, and promote products and services.
- Maintain a positive attitude, greet members, and thank them for their business.
- Work effectively in a fast-paced environment, multitasking and prioritizing tasks to meet sales and service goals.
- Participate in visual merchandising, stocking shelves, and maintaining a visually appealing store environment.
- Comply with company policies, procedures, and standards of ethics and integrity.
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
- Strong communication and interpersonal skills.
- Ability to lift up to 25 pounds and stand for long periods.
As a Retail Customer Service Associate at Sam's Club, you will enjoy a competitive hourly wage, performance-based bonus awards, and a range of benefits, including health, financial, and paid time off benefits. You will also have access to our Live Better U education benefit program, which offers tuition reimbursement and other educational resources.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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