Retail Customer Service Representative

4 days ago


Shakopee, Minnesota, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and resolving issues in a timely and professional manner.
  • Operate a cash register, process transactions, and maintain a clean and organized sales floor.
  • Assist members with purchasing decisions, locate merchandise, and promote products and services.
  • Maintain a positive attitude, greet members, and thank them for their business.
  • Work effectively in a fast-paced environment, multitasking and prioritizing tasks to meet sales and service goals.
  • Participate in visual merchandising, stocking shelves, and maintaining a visually appealing store environment.
  • Comply with company policies, procedures, and standards of ethics and integrity.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods.
What We Offer

As a Retail Customer Service Associate at Sam's Club, you will enjoy a competitive hourly wage, performance-based bonus awards, and a range of benefits, including health, financial, and paid time off benefits. You will also have access to our Live Better U education benefit program, which offers tuition reimbursement and other educational resources.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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