Customer Service Representative

5 days ago


Shakopee, Minnesota, United States Planet Fitness Full time
About the Role:

We are seeking a highly motivated and customer-focused individual to join our team at Planet Fitness - PF Baseline Fitness in Shakopee, MN. As a Customer Representative, you will be responsible for providing exceptional service and support to our members, while also assisting with various administrative tasks.

Responsibilities:
  • Greet and assist members and guests in a friendly and professional manner
  • Answer phone calls and emails, providing accurate information and resolving inquiries
  • Assist with membership sign-ups, cancellations, and account updates
  • Maintain a clean and organized front desk and lobby area
  • Assist with basic administrative tasks, such as filing and data entry
Requirements:
  • Previous customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Basic computer skills and proficiency in Microsoft Office
  • Availability to work mornings from 6am-12pm and weekends
About Us:

Planet Fitness - PF Baseline Fitness is a leading fitness center dedicated to providing a welcoming and supportive environment for individuals of all fitness levels. Our team is passionate about helping our members achieve their health and wellness goals, and we strive to create a positive and inclusive atmosphere for both customers and employees.

We are committed to enhancing people's lives with an affordable, high-quality fitness experience. If you're looking for a place where you can make a difference in a customer's life, we encourage you to apply.



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