Customer Service Representative
5 days ago
We are seeking a highly motivated and customer-focused individual to join our team at Planet Fitness - PF Baseline Fitness in Shakopee, MN. As a Customer Representative, you will be responsible for providing exceptional service and support to our members, while also assisting with various administrative tasks.
Responsibilities:- Greet and assist members and guests in a friendly and professional manner
- Answer phone calls and emails, providing accurate information and resolving inquiries
- Assist with membership sign-ups, cancellations, and account updates
- Maintain a clean and organized front desk and lobby area
- Assist with basic administrative tasks, such as filing and data entry
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Basic computer skills and proficiency in Microsoft Office
- Availability to work mornings from 6am-12pm and weekends
Planet Fitness - PF Baseline Fitness is a leading fitness center dedicated to providing a welcoming and supportive environment for individuals of all fitness levels. Our team is passionate about helping our members achieve their health and wellness goals, and we strive to create a positive and inclusive atmosphere for both customers and employees.
We are committed to enhancing people's lives with an affordable, high-quality fitness experience. If you're looking for a place where you can make a difference in a customer's life, we encourage you to apply.
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