Customer Success Professional
4 weeks ago
We are seeking a highly skilled Customer Success Professional to join our team. In this role, you will be responsible for driving the ultimate success of our Public Sector customers, including their onboarding experience, ongoing feature adoption, and renewal.
Responsibilities- Drive seamless onboarding processes and work cross-functionally with our support and services team to proactively lead successful deployments
- Develop and implement tailored programs that provide continued value to the customer, ensuring renewals and driving long-term account growth
- Proactively identify new opportunities for expansion and up-sell opportunities across your book of business by collaborating with the sales team to ensure subscription growth and increased solution footprint
- 2+ years of experience working with federal accounts or product offerings
- Must hold U.S Citizenship
- 2+ years experience in delivering consultative sessions, and interactive technical presentations, and experience in collaborating/delivering quarterly business reviews (QBRs)
In return, we offer a competitive salary of $120,000 per year, as well as a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
-
Customer Success Professional
3 weeks ago
Washington, United States Range Full timeAbout UsRange is a leading-edge fintech company dedicated to simplifying your financial journey with innovative solutions and personalized support.Our GoalWe aim to empower individuals with the tools and expertise needed to achieve financial clarity and security. Our team of experts collaborates to develop cutting-edge technology and tailored support.The...
-
Customer Success Executive
3 weeks ago
Washington, Washington, D.C., United States Level One Personnel Full timeAbout the Opportunity: Level One Personnel is seeking a highly motivated and experienced Customer Success Executive to join our team. As a Customer Success Executive, you will be responsible for ensuring customer satisfaction and driving revenue growth through account management, sales strategy, and customer engagement. You will work closely with our...
-
Customer Success Manager
5 days ago
Washington, United States T-Rex Solutions, LLC Full timeT-Rex Solutions is seeking a Customer Success Manager that leads the Customer Success Team, providing direction to Technical Delivery Managers (TDMs). TDMs are dedicated to specific OIT customer user organizations with the responsibility to delight the customers and provide a positive experience while engaging with the ECIS platform. The Customer Success...
-
Customer Success Manager
2 days ago
Washington, United States T-Rex Solutions Full timeJob DescriptionJob DescriptionT-Rex Solutions is seeking a Customer Success Manager that leads the Customer Success Team, providing direction to Technical Delivery Managers (TDMs). TDMs are dedicated to specific OIT customer user organizations with the responsibility to delight the customers and provide a positive experience while engaging with the ECIS...
-
Customer Success Manager
2 weeks ago
Washington, United States Localizationacademy Full timeJob Title: Customer Success Manager (Enterprise) - RemoteJob OverviewWe are in search of a committed Customer Success Manager who will play an essential role in ensuring the satisfaction and ongoing success of our esteemed enterprise clients. This position is crucial for enhancing customer retention, fostering growth, and acting as a strong advocate for our...
-
Customer Success Manager
3 weeks ago
Washington, United States Cisco Full timeThe application window is expected to close on: 12/23/24. However, the job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. The required locations for this role are: Washington, DC, US - Richmond, VA - Philadelphia, PA - Herndon, VA - Fulton, MDMeet the Team You will work closely with a diverse...
-
Customer Success Manager
4 days ago
Washington, United States Okta, Inc. Full timeGet to know OktaOkta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and...
-
Customer Success Director
2 weeks ago
Washington, Washington, D.C., United States T-Rex Solutions Full timeAbout the RoleWe're looking for a seasoned Customer Success Manager to join our team at T-Rex Solutions. As a key member of our Customer Success Team, you will be responsible for maintaining active relationships with customers, ensuring that project teams meet their needs, and resolving conflicting requirements and priorities. This is an exciting opportunity...
-
Customer Success Manager
1 week ago
Washington, United States Braid Health Full timeWe are looking for an experienced, resourceful, tech-savvy, and compassionate Customer Success Manager to join our growing team. Braid Health is a digital health company focused on the development and delivery of a diagnostic collaboration platform for radiology and the healthcare industry. At Braid, we believe access to medical expertise should be...
-
Customer Success Manager
3 weeks ago
Washington, United States SAIC Full timeA trusted leader in cloud, digital engineering, data, and Artificial Intelligence, the nation looks to SAIC to integrate emerging technology to modernize critical missions and enable its national imperatives. To address the growing demands within the Department of Defense, SAIC is seeking a highly skilled and dynamic Customer Success Lead to join our Digital...
-
Cybersecurity Professional
3 weeks ago
Washington, Washington, D.C., United States Customer Value Partners Full timeAbout the RoleWe are seeking a highly skilled Cybersecurity Analyst to join our team at Customer Value Partners, LLC. This is an exciting opportunity for a talented professional to contribute to our mission of transforming healthcare, enhancing security, and making government work better.The estimated salary for this role is $120,000 - $180,000 per year,...
-
Customer Success Associate
6 days ago
Washington, United States LHH Full timeLHH is excited to partner with a nonprofit organization in Washington, DC, to bring on several contract Customer Success Associates. In this role, you will provide support for a large-scale project, assisting attendees with their needs and inquiries. The position is set to begin in early February and will run through the beginning of June. This hybrid role...
-
Customer Success Manager
6 months ago
Washington, United States Goodshuffle Pro Full timeAbout the Team: We're simplifying the chaos of the events industry through powerful, easy-to-use technology. We're a self-proclaimed mix of "events nerds" and "technology nerds", but mostly we're all passionate problem solvers who are dedicated to empowering our users. We've been voted DC's Best Startup and were called one of "DC's Coolest Places to Work" in...
-
Customer Success Account Manager
7 days ago
Washington, United States SupportFinity™ Full timeMicrosoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings. To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers successfully realize their business outcomes.As a Customer Success Account Manager (CSAM), you are the...
-
Customer Success Associate
7 days ago
Washington, United States LHH Full timeLHH is excited to partner with a nonprofit organization in Washington, DC, to bring on several contract Customer Success Associates. In this role, you will provide support for a large-scale project, assisting attendees with their needs and inquiries. The position is set to begin in early February and will run through the beginning of June. This hybrid role...
-
Customer Success Associate
7 days ago
Washington, United States LHH Full timeLHH is excited to partner with a nonprofit organization in Washington, DC, to bring on several contract Customer Success Associates. In this role, you will provide support for a large-scale project, assisting attendees with their needs and inquiries. The position is set to begin in early February and will run through the beginning of June. This hybrid role...
-
Strategic Customer Success Leader
3 weeks ago
Washington, Washington, D.C., United States Lilt Full timeAbout LILTLILT is the leading AI solution for enterprise translations, revolutionizing the way global organizations deliver multilingual digital customer experiences at scale.Our patented Contextual AI Engine understands the nuances of content and target audiences, delivering hyper-accurate business-focused results. With seamless integrations and...
-
Customer Success Manager, Government
3 weeks ago
Washington, United States Thomson Reuters Full timeAbout the Role The Customer Success Manager will act as a trusted advisor to customers, focusing on understanding their business needs, developing tailored use cases, and ensuring successful adoption of Thomson Reuters' solutions. Key Responsibilities: Develop and Drive Use Cases: Collaborate with customers to identify their specific business challenges and...
-
Customer Success Manager
2 months ago
Washington, United States Plexus Full timeWe are Plexus, a fast-growing global legal tech business in an industry that is still at the early stages, and we’re on a mission to transform the value of legal services. Our innovative products are already loved by over 200 of the world’s leading brands including L’Oréal, Woolies, Coca-Cola, Lion and Nike. As we continue to grow our position in...
-
Customer Success Manager
6 days ago
Washington, United States Plexus Full timeWe are Plexus, a fast-growing global legal tech business in an industry that is still at the early stages, and we’re on a mission to transform the value of legal services. Our innovative products are already loved by over 200 of the world’s leading brands including L’Oréal, Woolies, Coca-Cola, Lion and Nike. As we continue to grow our position in...