Zoo Operations Associate

2 weeks ago

Toledo, Ohio, United States Toledo Zoo Full time
Job Overview

Position: Park Operations Crew Member

Company: Toledo Zoo & Aquarium

The Toledo Zoo & Aquarium has been a cornerstone of education, inspiration, and enjoyment for our community for over a century. As a Park Operations Crew Member, you will be integral to the seamless functioning and upkeep of our zoological facility. Your efforts will help foster a safe, enjoyable, and informative environment for our guests.

Key Responsibilities:

  • Be the welcoming presence for visitors as they enter the Zoo.
  • Deliver outstanding customer service to both members and single admission guests at the entrance.
  • Ensure the safe operation of all Zoo attractions, including the Safari Train and Carousel.
  • Oversee and enhance visitor experiences at various exhibits such as the Giraffe Deck, Barnyard, Aquarium Adventure Trail, and the Aquarium Touch Tank.
  • Assist in the setup and teardown of events and concerts as required.
  • Maintain the safety of both guests and animals at all times.
  • Follow directions and work both independently and collaboratively with a team.
  • Meet physical demands, including lifting up to 35 lbs and standing for extended periods outdoors in varying weather conditions.
  • Help in organizing and dismantling events, including managing tents, tables, chairs, and banners.
  • Respond promptly to guest inquiries, providing information about exhibits, attractions, and general park operations.
  • Collaborate with team members to resolve any operational challenges that may arise during daily activities.
  • Operate and maintain various tools and equipment necessary for park maintenance and operations.
  • Participate in emergency response protocols, including procedures for lost children, animal escapes, and weather-related emergencies.
  • Perform routine maintenance tasks to uphold the park's aesthetic and cleanliness standards.
  • Manage vehicle and pedestrian traffic within the zoo and its parking areas.
  • Adhere to safety protocols and guidelines to ensure a secure environment for guests, staff, and animals.

Qualifications:

  • Excellent customer service and communication skills are advantageous.
  • Availability for a flexible work schedule, including weekdays, weekends, evenings, and holidays.
  • Must possess the physical capability to work on your feet and be outdoors for extended periods.
  • The Toledo Zoo maintains a drug-free workplace, including marijuana.

The Toledo Zoo is committed to equal opportunity employment and welcomes all qualified applicants without regard to race, religion, color, creed, genetic information, sex, age, national origin, disability, military status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

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