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Front Desk Associate

2 months ago

New York, New York, United States Equinox Full time
Job Title: Front Desk Associate

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Equinox. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a seamless experience.

Key Responsibilities:
  • Member Services: Professionally greet members and guests, scan membership IDs, and respond to member inquiries and concerns.
  • Customer Service: Provide the highest level of customer service to members, prospective members, and guests, ensuring a positive and memorable experience.
  • Administrative Tasks: Update member accounts, maintain a clean and organized work area, and assist other departments as needed.
Requirements:
  • Experience: Minimum of 1 year in customer service or a related field.
  • Education: High school diploma or equivalent required.
  • Skills: Reliable, professional, computer literate, energetic, and friendly.
What We Offer:
  • Competitive Salary: $16.00 per hour.
  • Benefits: Comprehensive benefits package, including health, dental, and vision insurance.
  • Complimentary Club Membership: Enjoy access to our state-of-the-art facilities and amenities.
  • Professional Development: Opportunities for growth and advancement within the company.