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Marketing Operations Project Manager
2 months ago
Duration: 3 Month W2 Contract
Location: Remote
Pay: $32-$40/hour depending on experience
Job Summary:The Marketing Operations Project Manager plays a critical role in managing complex marketing operations projects from discovery through execution and measurement. This position is responsible for developing and monitoring project scope and plans, including time/cost/resource estimates, while managing risks and adherence to enterprise marketing objectives and standards.
Key Responsibilities:- Project Management: Manage complex marketing/marketing operations projects from discovery through execution and measurement, providing project management, time/cost estimates, and ensuring alignment with enterprise marketing objectives.
- Project Development: Develop, manage, and lead medium and large-scale, cross-department marketing operations projects from discovery through execution and measurement.
- Collaboration: Partner with internal business partners and teams to build project plans, prioritize projects, and coordinate resources within planning, resource, and workflow management systems.
- Project Delivery: Identify, initiate, and monitor project deliverables, including milestones, roles/responsibilities, timelines, and required tasks, balancing considerations of scope, quality, time, and cost.
- Stakeholder Management: Help internal and external stakeholders understand the impact of the project on broader projects and business areas.
- Communication: Ensure execution of the project communication plan, including reporting progress to the project owner, management, business partners, vendors, and other stakeholders.
- Project Closure: Drive projects to completion, prepare summaries, and ensure project closure activities are completed.
- Process Improvement: Identify and implement improvement opportunities as appropriate.
- Project Review: Supervise project review by completing project retrospectives to review project results, metrics, and plan for future improvements to related projects and processes.
- Estimation: Provide time/cost estimates for marketing operations projects, comparing and reporting estimates against final cost.
- Project Oversight: Provide marketing operations project oversight and consistency.
- Scope Statement: Write scope statements for complex projects and interpret them for impacted teams and stakeholders to lead communication strategies and implement marketing operations efforts.
- Team Assembly: Assemble the project team to lead the marketing/marketing operations strategy.
- Cross-Functional Collaboration: Collaborate with members of the project team, which may include Brand, Corporate Communications, User Experience, Creative Services, Customer Insights, Solutions Marketing, Associate Experience Enablement, Marketing Technology, and business stakeholders for cross-department needs.
- Marketing Operations Experience: Marketing operations project management experience across a variety of marketing mediums.
- Leadership: Ability to lead cross-functional teams, both through idea generation and assessment of ideas generated by others.
- Project Management: Project management skills to manage large, complex, and/or strategic business projects to successful outcomes within tight deadlines.
- Analytical Skills: Self-motivated and independent with solid analytical, problem-solving, and decision-making skills to assess potential solutions to business requirements and prepare cost-benefit analyses.
- Marketing Operations Background: Marketing operations and/or agency background and skills to lead teams to generate effective, efficient marketing/marketing operations solutions.
- Communication Skills: Communication skills to effectively interact with management and associates across all areas of the organization. Written communication skills to clearly and concisely document business requirements, test plans, and results.
- Adaptability: Ability to prioritize and adapt to changing project priorities while meeting deadlines in a fast-paced service environment, where implementation speed is often critical.
- Client Service: Successful track record of client service in a marketing operations or agency environment.
- Experience: Five to ten years of professional-level experience in a project management role in a marketing organization.
- Client-Facing Experience: Client-facing project management experience (internal or external marketing agency).
- Adobe Workfront Experience: Experience using Adobe Workfront (project/workflow management software).
- Education: Bachelor's degree in marketing, communications, technology, or business.
- Industry Knowledge: Financial services industry knowledge and broad understanding of products, markets, and operations.
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.