Dispatcher Operations Specialist
4 days ago
**About the Job:**
We are seeking a highly skilled Dispatcher to join our team at the City of South Padre Island. As a Dispatcher, you will be responsible for receiving and dispatching emergency information, maintaining official records, and assisting in the administration of standard operating policies and procedures.
Responsibilities:
- Receive and respond to emergency calls, determining the nature of each request for service.
- Enter accurate data into the Record Management System and CAD, and communicate detailed information during emergency and non-emergency situations.
- Coordinate with police officers to ensure efficient responses to emergencies.
- Maintain accurate records and reports, including activity logs and dispatch documentation.
- Provide excellent customer service to the public and other stakeholders.
Requirements:
- High school diploma or equivalent with coursework in general office practices, typing, filing, and basic accounting.
- Two years of related work experience in increasing responsible general office work or a related field.
- Must be TCOLE Certified or have the ability to obtain certification within one year of employment.
- Must qualify for and obtain TLETS Terminal Operator certification from TCOLE within one year of employment.
- A valid state driver's license.
Estimated Salary Range: $45,000 - $60,000 per year, depending on experience.
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