Public Safety Telecommunications Manager

7 days ago


South Padre Island, Texas, United States City of South Padre Island Full time

**Job Overview:**

The City of South Padre Island is seeking a qualified Dispatcher to join our Public Safety team. As a Dispatcher, you will be responsible for receiving and dispatching emergency information, maintaining official records, and assisting in the administration of standard operating policies and procedures.

Key Responsibilities:

  • Operate 911 communications equipment to monitor and determine the exact nature of each request for service.
  • Enter accurate data into the Record Management System and CAD, and communicate detailed information during emergency and non-emergency situations.
  • Coordinate with police officers to ensure efficient responses to emergencies.
  • Maintain accurate records and reports, including activity logs and dispatch documentation.
  • Provide excellent customer service to the public and other stakeholders.

Requirements:

  • High school diploma or equivalent with coursework in general office practices, typing, filing, and basic accounting.
  • Two years of related work experience in increasing responsible general office work or a related field.
  • Must be TCOLE Certified or have the ability to obtain certification within one year of employment.
  • Must qualify for and obtain TLETS Terminal Operator certification from TCOLE within one year of employment.
  • A valid state driver's license.

Salary Range: $42,000 - $58,000 per year, depending on experience.



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