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Operations Support Specialist

2 months ago

Yakima, Washington, United States H&R Block Full time

Job Summary:

We are seeking a highly skilled and detail-oriented Operations Administrative Assistant to join our team at H&R Block. As an Operations Administrative Assistant, you will provide administrative support to our district offices, ensuring seamless operations and exceptional customer service.

Key Responsibilities:

  • Provide administrative support to district offices, including ordering supplies, managing invoices, and coordinating with internal teams.
  • Serve as a single point of contact for technical support, resolving customer issues and escalating concerns to management as needed.
  • Utilize software solutions and personal knowledge to resolve technical issues and provide exceptional customer service.
  • Collaborate with district operations coordinators to ensure effective communication and coordination across teams.
  • Develop and maintain technical knowledge of product or products supported by the department.
  • Attend training sessions to enhance skills and stay up-to-date on industry developments.

Requirements:

  • High school diploma or equivalent required; 1-3 years of administrative experience preferred.
  • Excellent communication and interpersonal skills, with ability to interact with all levels of associates.
  • Strong analytical and problem-solving skills, with ability to work independently and as part of a team.
  • Ability to learn and adapt to new software solutions and technical tools.
  • Experience working with Windows environment and Microsoft operating systems.

What We Offer:

  • A competitive salary range of $15.87 - $24.04 per hour.
  • A dynamic and supportive work environment with opportunities for growth and development.
  • A comprehensive benefits package, including medical, dental, and vision coverage.

How to Apply:

Apply now to join our team and take the first step towards a rewarding career with H&R Block.

Job ID: 534026BR

Address: 4713 W Nob Hill Blvd, Yakima, WA

Employee Type: Seasonal - Corporate

WOTC Eligibility Check: Yes

Pay Range Information: NA