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Healthcare Customer Support Specialist

2 months ago

Mechanicsburg, Pennsylvania, United States University of Pittsburgh Medical Center Full time
Role Overview

The Healthcare Customer Support Specialist plays a crucial role in assisting patients as they navigate the complexities of the healthcare system. This position is dedicated to ensuring that patients receive clear and concise guidance throughout their healthcare journey.

Key Responsibilities
  • Provide comprehensive support to patients by offering clear and understandable instructions related to their healthcare needs.
  • Follow up on any unresolved patient inquiries or concerns to guarantee the continuity of care.
  • Assist with various administrative tasks within the office to enhance operational efficiency.
Qualifications

The ideal candidate will possess strong communication skills and a commitment to patient care, ensuring that all interactions are handled with empathy and professionalism.