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Customer Service Specialist in Retail

2 months ago

Canton, Michigan, United States Ingka External Full time

Job ID: 248673

Why You Will Thrive in This Role

We believe that a fulfilling work environment leads to a fulfilling life. This position offers you the opportunity to enhance your professional journey while contributing to a positive customer experience.

Daily Responsibilities

  • Engaging with customers to provide tailored advice on home furnishing options.
  • Maintaining an organized and well-stocked sales area to ensure a pleasant shopping atmosphere.
  • Serving as a knowledgeable consultant on a diverse range of home products and services to inspire customers.
  • Directing customers towards our best-selling and prioritized items.
  • Setting up display products for the launch of new merchandise.

Employment Type

Permanent, part-time (up to 20 hours per week)

Benefits Overview

At Ingka External, we prioritize the well-being of our employees and their families. Eligible team members can access a comprehensive range of benefits designed to support work-life balance and future planning, including:
  • Generous paid time off, including holidays and sick leave.
  • Early access to earned wages through WiselyPay.
  • Paid parental leave for up to 16 weeks.
  • Tuition discounts at KinderCare.
  • Retirement plans and bonus opportunities.
  • Employee discounts, meal deals, and referral bonuses.
  • Pet insurance options.
  • Support for education and professional development.
  • Reimbursement for safety footwear.
  • 24/7 access to telehealth services.
  • Comprehensive dental and vision plans.
  • Medical and prescription plans (minimum 20 hours per week required).
  • A vibrant and inclusive workplace culture.

Qualifications

A minimum of one year of experience in retail sales, ideally within the home furnishings industry.